Fixed font Subject: Re: Can't delete messages from the Deleted Items Folder
Author: mooky32 Date: 04 Dec 2010
References:
Lanwench [MVP - Exchange] wrote on 05/31/2009 20:19 ET :
> C wrote:
>> "Lanwench [MVP - Exchange]"
>> wrote in
>> message news:%23R5U%
>>> C wrote:
>>>> "Lanwench [MVP - Exchange]"
>>>> wrote in
>>>> message news:
>>>>> C wrote:
>>>>>> Every user is able to delete items from their inbox or any other
>>>>>> folder and it goes to the deleted items folder. However, Some
>>>>>> users are not able to delete items from the deleted items folder.
>>>>>> When they click delete (only in the deleted items folder), it is
>>>>>> like they didn't click it. It doesn't hang, it doesn't give an
>>>>>> error, it just doesn't delete. When you rt click the deleted
>>>>>> items folder, the option to "Empty deleted items folder" is no
>>>>>> longer there. Users can delete by holding shift + delete and they
>>>>>> also can delete these items using OWA. They just can't delete
>>>>>> items using Outlook 2000. Some Outlook 2000 users have this
>>>>>> problem and others don't. Our initial system was Exchange 2000 on
>>>>>> Windows Server 2000. We
>>>>>> purchased new hardware, installed window 2003 Server and Exchange
>>>>>> 2003. We had both running at the same time and then moved
>>>>>> mailboxes from Ex2K to Ex2K3 using the Ex2K3 system management
>>>>>> console. This overall migration went very well.
>>>>>> Hoping that you can point me in the right direction to resolve
>>>>>> this issue...
>>>>>> Thanks,
>>>>>>
>>>>>> C
>>>>>>
>>>>>>
>>>>>
>>>>> You know you get a license for Outlook 2003 for each Exchange 2003
>>>>> CAL, right? You are using an ancient, unsupported and buggy version
>>>>> of Outlook. I suggest you immediately get everyone on Outlook 2003
>>>>> SP3 (unless you have Office 2007) and I'll bet you anything it
>>>>> starts to work more reliably.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>> Thanks Lanwench. I wasn't aware of that. I'll upgrade one of the
>>>> users that's having problems and see how that works out.
>>>>
>>>> We do have a handful of users using Outlook 2003 already. I upgraded
>>>> those users to SP3 and now they get a pop up security warning asking
>>>> to allow access to the contact list.
>>>>
>>>>
>>>
>>> Doesn't sound familiar. Make sure you run Microsoft Update to get all
>>> current Office (as well as Windows) patches. Enable cached mode too,
>>> while you're at it.
>>>
>>>> Have you encountered this? I
>>>> haven't done much research on it yet. I'll look into it more over
>>>> the weekend and I'll post any updates.
>>>>
>>>>
>>>
>>> Cool; do.
>>>>
>>>> Thanks,
>>>>
>>>> C
>>>>
>>>>
>>>
>>>
>>>
>>>
>>>
>>
>> Ok. So this is a link detailing the security pop up issue and a
>> workaround.
>>
http://sogeeky.blogspot.com/2007/04/how-to-disable-outlook-security-warning.html
>>
>> Thanks,
>>
>> C
>>
>>
>
> Ah, didn't know you meant *that*. What program is trying to access your
> address book, and why?
>
Curtis ,

Did you ever work out why you couldn't fully delete deleted items from your
outlook 2003 deleted items folder? I am in exactly the same situation you were
in, moved mailboxes from 2000 to 2003 exchange and a few are having this very
issue.
Any tips appreciated.

Thanks

Paul