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Subject: Existing/prior correspondence does not appear in contact history.
Author: JP Date: 20 May 2010
References:
Author: JP Date: 20 May 2010
References:
Hello,
I have set up BCM (Outlook 2007, Windows 7), and linked contacts to their
respective e-mail addresses. While current correspondence (since linking)
shows up in history, correspondence made prior to linking do not. Is there
something I need to do to populate the contact histories with communications
made prior to linking?
Thank you in advance,
JP
I have set up BCM (Outlook 2007, Windows 7), and linked contacts to their
respective e-mail addresses. While current correspondence (since linking)
shows up in history, correspondence made prior to linking do not. Is there
something I need to do to populate the contact histories with communications
made prior to linking?
Thank you in advance,
JP
