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Subject: Re: 'This information service is not installed on your computer'
Author: Tony Batchelor Date: 23 Dec 2011
References:
Author: Tony Batchelor Date: 23 Dec 2011
References:
a question was asked by Kathleen and answered by Thomas on the subject of
'This information service is not installed on your computer'
It appears that Kathleen did not find that solution worked.
I have the same problem and also cannot find a solution!
'This information service is not installed on your computer'
It appears that Kathleen did not find that solution worked.
I have the same problem and also cannot find a solution!
> On Thursday, October 09, 2008 11:26 AM Thomas Bartlett wrote:
> I have just tried to install Outlook 2007 on my free-standing desktop at
> home, which has cable modem internet. Through Control Panel / Mail icon, I
> created a profile, and the program got confirmation from the ISP.
>
> But when I attempted to install a data file, using a .pst file already on
> the computer, an error message appeared, simply saying 'This information
> service is not installed on your computer'.
>
> What does that mean? What do I need to do to resolve this?
>
> Thomas
> home, which has cable modem internet. Through Control Panel / Mail icon, I
> created a profile, and the program got confirmation from the ISP.
>
> But when I attempted to install a data file, using a .pst file already on
> the computer, an error message appeared, simply saying 'This information
> service is not installed on your computer'.
>
> What does that mean? What do I need to do to resolve this?
>
> Thomas
>> On Thursday, October 09, 2008 11:42 AM KOrlan wrote:
>> How did you attempt to "install" the data file?
>>
>> --
>> Kathleen Orland - MVP Outlook
>> Outlook Tips: http://www.outlook-tips.net/
>> http://www.howto-outlook.com/
>>
>>
>>
>> "Thomas Bartlett" wrote:
>>
>> --
>> Kathleen Orland - MVP Outlook
>> Outlook Tips: http://www.outlook-tips.net/
>> http://www.howto-outlook.com/
>>
>>
>>
>> "Thomas Bartlett" wrote:
>>> On Thursday, October 09, 2008 11:54 AM Thomas Bartlett wrote:
>>> Through Control Panel / Mail icon, I selected the 'Data file' option, and
>>> found a file already existing on the computer.
>>> found a file already existing on the computer.
>>>> On Thursday, October 09, 2008 1:32 PM KOrlan wrote:
>>>> Is this an Outlook PST file that has content? If it is, you can open Outlook
>>>> and simply use File > Open to open the PST. However, if this is a populated
>>>> PST from an earlier version of Outlook, please advise.
>>>>
>>>> --
>>>> Kathleen Orland - MVP Outlook
>>>> Outlook Tips: http://www.outlook-tips.net/
>>>> http://www.howto-outlook.com/
>>>>
>>>>
>>>>
>>>> "Thomas Bartlett" wrote:
>>>> and simply use File > Open to open the PST. However, if this is a populated
>>>> PST from an earlier version of Outlook, please advise.
>>>>
>>>> --
>>>> Kathleen Orland - MVP Outlook
>>>> Outlook Tips: http://www.outlook-tips.net/
>>>> http://www.howto-outlook.com/
>>>>
>>>>
>>>>
>>>> "Thomas Bartlett" wrote:
>>>>> On Thursday, October 09, 2008 5:28 PM Thomas Bartlett wrote:
>>>>> When I attempt to open Outlook, an error message appears saying, "Cannot
>>>>> open your default email folder. Outlook cannot start because a data file to
>>>>> send and receive mail cannot be found. To add a data file, such as a
>>>>> personal folder file, double-click the Mail icon in Windows Control Panel."
>>>>> I click on OK, which is the only option, and Outlook closes entirely.
>>>>>
>>>>> When I go to Windows Control Panel / Mail icon, and configure a profile and
>>>>> an email account, all's fine. But then, when I click on the 'Data files'
>>>>> option , no data file is shown. If I click on the Add option, a browse
>>>>> window appears, showing an Outlook personal folder file, in the default
>>>>> location. If I click on that, trying to 'install' it (as I wrote in my
>>>>> first message in this thread), the error message (which is the title of this
>>>>> thread) appears. If I browse to a different folder and try to install an
>>>>> Outlook personal folder stored elsewhere, the same result happens.
>>>>>
>>>>> My earlier version of Outlook was 2003. Several days ago I did succeed in
>>>>> installing Outlook 2007, but due to a problem, I uninstalled and later
>>>>> re-installed. Something seems to have gone wrong in the uninstallation -
>>>>> re-installed phase, which is now causing this problem. Thanks for your
>>>>> help.
>>>>>
>>>>> Thomas
>>>>>
>>>>>
>>>>>
>>>>> "K. Orland" <KOrland@discussions.microsoft.com> wrote in message
>>>>> news:178D50F1-C2C6-407D-98B6-EF531189CDC7@microsoft.com...
>>>>> open your default email folder. Outlook cannot start because a data file to
>>>>> send and receive mail cannot be found. To add a data file, such as a
>>>>> personal folder file, double-click the Mail icon in Windows Control Panel."
>>>>> I click on OK, which is the only option, and Outlook closes entirely.
>>>>>
>>>>> When I go to Windows Control Panel / Mail icon, and configure a profile and
>>>>> an email account, all's fine. But then, when I click on the 'Data files'
>>>>> option , no data file is shown. If I click on the Add option, a browse
>>>>> window appears, showing an Outlook personal folder file, in the default
>>>>> location. If I click on that, trying to 'install' it (as I wrote in my
>>>>> first message in this thread), the error message (which is the title of this
>>>>> thread) appears. If I browse to a different folder and try to install an
>>>>> Outlook personal folder stored elsewhere, the same result happens.
>>>>>
>>>>> My earlier version of Outlook was 2003. Several days ago I did succeed in
>>>>> installing Outlook 2007, but due to a problem, I uninstalled and later
>>>>> re-installed. Something seems to have gone wrong in the uninstallation -
>>>>> re-installed phase, which is now causing this problem. Thanks for your
>>>>> help.
>>>>>
>>>>> Thomas
>>>>>
>>>>>
>>>>>
>>>>> "K. Orland" <KOrland@discussions.microsoft.com> wrote in message
>>>>> news:178D50F1-C2C6-407D-98B6-EF531189CDC7@microsoft.com...
>>>>>> On Friday, October 10, 2008 1:10 AM Thomas Bartlett wrote:
>>>>>> Hello Kathleen,
>>>>>>
>>>>>> The short answer to your question is that I tried both a populated PST left
>>>>>> over from my previous installation of Outlook 2003 and also the default PST
>>>>>> created by the first installation (before I uninstalled it) of Outlook 2007.
>>>>>> Does that clarification open the way to an answer to my present problem?
>>>>>> I'm very eager to find a solution and get back to work on Outlook; please
>>>>>> advise.
>>>>>>
>>>>>> Thanks very much.
>>>>>>
>>>>>> Thomas
>>>>>>
>>>>>>
>>>>>> "K. Orland" <KOrland@discussions.microsoft.com> wrote in message
>>>>>> news:178D50F1-C2C6-407D-98B6-EF531189CDC7@microsoft.com...
>>>>>>
>>>>>> The short answer to your question is that I tried both a populated PST left
>>>>>> over from my previous installation of Outlook 2003 and also the default PST
>>>>>> created by the first installation (before I uninstalled it) of Outlook 2007.
>>>>>> Does that clarification open the way to an answer to my present problem?
>>>>>> I'm very eager to find a solution and get back to work on Outlook; please
>>>>>> advise.
>>>>>>
>>>>>> Thanks very much.
>>>>>>
>>>>>> Thomas
>>>>>>
>>>>>>
>>>>>> "K. Orland" <KOrland@discussions.microsoft.com> wrote in message
>>>>>> news:178D50F1-C2C6-407D-98B6-EF531189CDC7@microsoft.com...
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