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Subject: Re: Outlook could not log on. Unable to authenticate with EX Server
Author: eiger3970 Date: 16 Nov 2010
References:
Author: eiger3970 Date: 16 Nov 2010
References:
neo [mvp outlook] wrote on 08/08/2006 18:16 ET :
the
The
be
>>
>
I can't access the kerberos security option.
I right click on 'Outlook Today'...the little icon of a house on the top left
above all the email folders.
I am given the option of 'Standard, Advanced, Web or Customize...'. When I
click
on 'Advanced' it removes the bar along the top of Outlook 2003, including the
little house 'Outlook Today'?
Any ideas please?
Basically, I just want my Outlook 2007 to connect to my SBS 2008.
I've done everything under the sun, including uninstalling Office 2007 and
installing Outlook 2003.
See below:
1.
a.
Windows 7 Ultimate 2009
Network connecting PC desktop to xxxxxxxxxxSBS.
Computer name: Desktop
Full computer name: Desktop.xxxxxxxxxx.local
Computer description: Desktop
Domain: xxxxxxxxxx.local
Username: xxxxxxxxxxxxx
Password: J...
Error: Logon failure: unknown user name or bad password.
OR
Username: xxxxxxxxxxdesktop
Password: J...
Error: Logon failure: unknown user name or bad password.
b.
http://connect installs Launcher.exe. Error: An error
occurred during the download of Connect Computer. Please
go to http://connect and try again.
c.
USB stick with http://connect launcher.exe file gives
error in a Google chrome page: This computer does not
meet the maximum operating system requirements for
running client setup.
d.
Ping 192.168.1.101 0% loss.
Network shows SBS and other client pc.
Network access SBS files.
Network won't access client pc 2. Error: \xxxx is not
accessible. You might not have permission to use this
network resource. Contact the administrator of this
server to find out if you have access permissions. There
are currently no logon servers available to service the
logon request.
2.
a.
Windows XP Professional Version 2002 Service Pack 3
Network connecting laptop xxxx to xxxxxxxxxxSBS.
Full computer name: xxxx.xxxxxxxxxx.local
Computer description: Andy
Domain: xxxxxxxxxx.local
Username: xxx
Password: J...
Error 800: Unable to establish VPN connection. The VPN
server may be unreachable, or security parameters may
not be configured properly for this connection.
Redialling = 60
OR
Username: xxxx
Password: J...
Error 800: Unable to establish VPN connection. The VPN
server may be unreachable, or security parameters may
not be configured properly for this connection.
Redialling = 60
b.
http://connect gives error: Oops! Google Chrome could
not find connect.
via IE, http://connect prompts the dialup dialler.
c.
USB stick with http://connect launcher.exe file gives
error: An error occurred while downloading the Connect
Comuter application. Please run this application again.
d.
Ping 192.168.1.102 0% loss.
e.
Turned off firewall, no connection, turned firewall back
on.
3.
SBS 2008.
Clicked Network,
Connectivity,
Virtual Private Network (VPN connection),
Configure a virtual private network (on right).
a.
Clicked Users and Groups,
double clicked user xxx xxxxx.
changes username from xxx xxxxx to xxx.
Desktop now connects to xxxxxxxxxxSBS.
Laptop has same error failing to xxxxxxxxxxSBS.
4.
Can't add multiple domains.
domain1.com.au
domain2.com
domain3.com
domain4.com
Added email box info@xxxxxxxxxx.com.au via Exchange
Management Console.
Microsoft Outlook 2010 still won't add
info@xxxxxxxxxx.com.au.
Error: The name cannot be resolved. The name cannot be
matched to a name in the address list.
Uninstalled Microsoft Outlook 2007 and installed Outlook
2003.
Turned off anti virus software.
> Kerberos authentication is done over UDP. Some VPN solutions will drop UDP
> network packets when they go over a certain size. When this happens, you
> can't get authenticated/connected.
>
> /neo
>
> "jrich77" wrote in message
> news:
able> network packets when they go over a certain size. When this happens, you
> can't get authenticated/connected.
>
> /neo
>
> "jrich77" wrote in message
> news:
>> You're a genius! It worked. Why would that suddenly have caused a
>> problem?
>> Not a big deal, just curious. I've been racking my brain on this one for
>> quite some time.
>>
>> "neo [mvp outlook]" wrote:
>>
>> problem?
>> Not a big deal, just curious. I've been racking my brain on this one for
>> quite some time.
>>
>> "neo [mvp outlook]" wrote:
>>
>>> If you haven't done this already, try changing Outlook 2003's
>>> authentication
>>> from Kerberos/NTLM to just NTLM. If Outlook was running, you would get
>>> at
>>> this setting by r-clicking on outlook today > properties > advanced
>>> >
>>> security tab.
>>>
>>>
>>> "jrich77" wrote in
>>> message
>>> news:
>>> > Unable to make the connection. The machine I connect to shows
>>> > type:referral
>>> > so I know my connection is getting to the domain controller. However,
>>> > from
>>> > there, it hangs. Any ideas from this point?
>>> >
>>> >
>>> > "neo [mvp outlook]" wrote:
>>> >
>>> >> Start Outlook 2003 with the /rpcdiag switch and see if you are
>>> authentication
>>> from Kerberos/NTLM to just NTLM. If Outlook was running, you would get
>>> at
>>> this setting by r-clicking on outlook today > properties > advanced
>>> >
>>> security tab.
>>>
>>>
>>> "jrich77" wrote in
>>> message
>>> news:
>>> > Unable to make the connection. The machine I connect to shows
>>> > type:referral
>>> > so I know my connection is getting to the domain controller. However,
>>> > from
>>> > there, it hangs. Any ideas from this point?
>>> >
>>> >
>>> > "neo [mvp outlook]" wrote:
>>> >
>>> >> Start Outlook 2003 with the /rpcdiag switch and see if you are
>>> to
>>> >> get a
>>> >> connection to a Global Catalog (domain controller).
>>> >>
>>> >> "jrich77" wrote
>>> in message
>>> >> news:
>>> >> > Details:
>>> >> >
>>> >> > I am using Outlook 2003 to connect to Exchanger Server 2003
>>> >> > OS: WinXP
>>> >> > I connect through a VPN to the exchange server. I can ping
>>> >> get a
>>> >> connection to a Global Catalog (domain controller).
>>> >>
>>> >> "jrich77" wrote
>>> in message
>>> >> news:
>>> >> > Details:
>>> >> >
>>> >> > I am using Outlook 2003 to connect to Exchanger Server 2003
>>> >> > OS: WinXP
>>> >> > I connect through a VPN to the exchange server. I can ping
>>> >> > server
>>> >> > using
>>> >> > the computer name without the domain. I can connect to the
>>> server
>>> >> > and
>>> >> > explore (exchangeservername). However, while attempting
>>> create a
>>> >> > new
>>> >> > exchange email account and verify/authenticate, I get the
>>> following
>>> >> > error
>>> >> > message (after a long delay/hang):
>>> >> >
>>> >> > "Outlook could not log on. Check to make sure you are
>>> connected to
>>> >> > the
>>> >> > network and are using the proper server and mailbox name.
>>> >> > using
>>> >> > the computer name without the domain. I can connect to the
>>> server
>>> >> > and
>>> >> > explore (exchangeservername). However, while attempting
>>> create a
>>> >> > new
>>> >> > exchange email account and verify/authenticate, I get the
>>> following
>>> >> > error
>>> >> > message (after a long delay/hang):
>>> >> >
>>> >> > "Outlook could not log on. Check to make sure you are
>>> connected to
>>> >> > the
>>> >> > network and are using the proper server and mailbox name.
>>> >> > connection
>>> >> > to
>>> >> > the Microsoft Exchange server is unavailable. Outlook must
>>> >> > to
>>> >> > the Microsoft Exchange server is unavailable. Outlook must
>>> >> > online
>>> >> > or
>>> >> > connected to complete this action.
>>> >> >
>>> >> > I have uninstalled and reinstalled Outlook several times, ran
>>> the
>>> >> > office
>>> >> > 2003 repair tool, verified the RPC registry entries are
>>> correct,
>>> >> > even
>>> >> > added
>>> >> > my server IP to the hosts file. Any ideas what else might be
>>> >> > wrong???
>>> >>
>>> >>
>>> >>
>>>
>>>
>>>
>>>
>>>
>> >>> >> > or
>>> >> > connected to complete this action.
>>> >> >
>>> >> > I have uninstalled and reinstalled Outlook several times, ran
>>> the
>>> >> > office
>>> >> > 2003 repair tool, verified the RPC registry entries are
>>> correct,
>>> >> > even
>>> >> > added
>>> >> > my server IP to the hosts file. Any ideas what else might be
>>> >> > wrong???
>>> >>
>>> >>
>>> >>
>>>
>>>
>>>
>>>
>>>
>>
I right click on 'Outlook Today'...the little icon of a house on the top left
above all the email folders.
I am given the option of 'Standard, Advanced, Web or Customize...'. When I
click
on 'Advanced' it removes the bar along the top of Outlook 2003, including the
little house 'Outlook Today'?
Any ideas please?
Basically, I just want my Outlook 2007 to connect to my SBS 2008.
I've done everything under the sun, including uninstalling Office 2007 and
installing Outlook 2003.
See below:
1.
a.
Windows 7 Ultimate 2009
Network connecting PC desktop to xxxxxxxxxxSBS.
Computer name: Desktop
Full computer name: Desktop.xxxxxxxxxx.local
Computer description: Desktop
Domain: xxxxxxxxxx.local
Username: xxxxxxxxxxxxx
Password: J...
Error: Logon failure: unknown user name or bad password.
OR
Username: xxxxxxxxxxdesktop
Password: J...
Error: Logon failure: unknown user name or bad password.
b.
http://connect installs Launcher.exe. Error: An error
occurred during the download of Connect Computer. Please
go to http://connect and try again.
c.
USB stick with http://connect launcher.exe file gives
error in a Google chrome page: This computer does not
meet the maximum operating system requirements for
running client setup.
d.
Ping 192.168.1.101 0% loss.
Network shows SBS and other client pc.
Network access SBS files.
Network won't access client pc 2. Error: \xxxx is not
accessible. You might not have permission to use this
network resource. Contact the administrator of this
server to find out if you have access permissions. There
are currently no logon servers available to service the
logon request.
2.
a.
Windows XP Professional Version 2002 Service Pack 3
Network connecting laptop xxxx to xxxxxxxxxxSBS.
Full computer name: xxxx.xxxxxxxxxx.local
Computer description: Andy
Domain: xxxxxxxxxx.local
Username: xxx
Password: J...
Error 800: Unable to establish VPN connection. The VPN
server may be unreachable, or security parameters may
not be configured properly for this connection.
Redialling = 60
OR
Username: xxxx
Password: J...
Error 800: Unable to establish VPN connection. The VPN
server may be unreachable, or security parameters may
not be configured properly for this connection.
Redialling = 60
b.
http://connect gives error: Oops! Google Chrome could
not find connect.
via IE, http://connect prompts the dialup dialler.
c.
USB stick with http://connect launcher.exe file gives
error: An error occurred while downloading the Connect
Comuter application. Please run this application again.
d.
Ping 192.168.1.102 0% loss.
e.
Turned off firewall, no connection, turned firewall back
on.
3.
SBS 2008.
Clicked Network,
Connectivity,
Virtual Private Network (VPN connection),
Configure a virtual private network (on right).
a.
Clicked Users and Groups,
double clicked user xxx xxxxx.
changes username from xxx xxxxx to xxx.
Desktop now connects to xxxxxxxxxxSBS.
Laptop has same error failing to xxxxxxxxxxSBS.
4.
Can't add multiple domains.
domain1.com.au
domain2.com
domain3.com
domain4.com
Added email box info@xxxxxxxxxx.com.au via Exchange
Management Console.
Microsoft Outlook 2010 still won't add
info@xxxxxxxxxx.com.au.
Error: The name cannot be resolved. The name cannot be
matched to a name in the address list.
Uninstalled Microsoft Outlook 2007 and installed Outlook
2003.
Turned off anti virus software.
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